Privacy Policy

1. Information We Collect

• Information You Provide:
  • Contact Information: Name, email address, phone number, mailing address.
  • Account Information: Username, password, security questions.
  • Purchase Information: Order details, payment information (credit card information is processed securely by our payment gateway and is not stored by us).
  • Booking Information: Appointment details, service preferences.
  • Communication Information: Messages you send us through our website or other channels.
  • Survey Information: Responses to surveys or questionnaires.
• Information Automatically Collected:
  • Device Information: Device type, operating system, browser type, IP address.
  • Usage Information: Pages visited, time spent on the Site, links clicked.
  • Location Information: If you enable location services on your device, we may collect your location information.

2. How We Use Your Information

We use your information for various purposes, including:

• Processing Orders: Fulfill and deliver your orders.
• Providing Services: Schedule appointments, provide customer support, and deliver the services you request.
• Communicating with You: Send order confirmations, appointment reminders, promotional offers, and newsletters.
• Improving Our Services: Analyze website usage, improve our services, and personalize your experience.
• Marketing and Advertising: Send you targeted advertisements and marketing communications.
• Compliance with Law: Comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your information with:

• Service Providers: Third-party companies that provide services on our behalf, such as payment processing, shipping, and email marketing.
• Business Partners: In limited circumstances, with our business partners for marketing and promotional purposes.
• Legal Authorities: To comply with legal requests, such as subpoenas or court orders.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.  

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of the Site. You can control the use of cookies through your browser settings.  

6. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

7. Your Rights

You have the right to:

• Access: Request access to your personal information.
• Correction: Request correction of any inaccurate information.
• Erasure: Request the deletion of your personal information.
• Restriction: Request the restriction of processing your personal information.
• Data Portability: Request the transfer of your personal information to another organization.
• Withdraw Consent: Withdraw your consent to the processing of your personal information at any time.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Site.  

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@yorkstreetspa.com